When you submit your order before 12 pm AEST (Brisbane, QLD), your order will be shipped the same day (except October – December, on weekends and public holidays). During October – December dispatch time can take up to 5 business days.
When you submit your order after 12 pm AEST (Brisbane, QLD), your order will be shipped the next day (except October – December, on weekend and public holidays) During October – December dispatch time can take up to 5 business days.
Click here to find out more about shipping timeframes.
Have you added an EMBROIDERY to your order? Fantastic! We do recommend to quickly read our Embroidery T & C’s to make sure you are happy with everything before you go ahead. There aren’t any hidden clauses, our T & C’s simply explain the difference between the processing time + shipping time, as this does lead to confusion… sometimes.
We will send you the tracking details for your delivery via email and SMS if you opt in. If you are unable to locate the email please check your spam or junk folder, sadly we often land in there.
Still can’t find the shipping notification email? Simply email us: email@example.com or send us a message via Life Chat on our website.